Covid-19 prevention policy
With the effects of the outbreak of the coronavirus (Covid-19) throughout the world, we wanted to communicate with our clients, collaborators and suppliers as well as with our members to inform that:
From the point of view of Floristería Zabrisky, we consider health and well-being as a priority.
We will closely monitor the situation and continue to adapt our service when necessary in accordance with the advice of the Colombian Government and the World Health Organization (WHO).
We recommend all members to follow their own country specific government guidance as well as the (WHO) guidance.
Where members can accept orders, we have implemented the following procedures:
Temporary delivery requests.
- Leave in a safe place.
- Deliver as normal with a knock on the door.
For anyone concerned about receiving hand delivery, we've added a temporary option to request that flowers be left in a secure location. During the payment process, you can select the option to leave in a safe place. You can also use the "special requests" box to provide additional important information to help the florist deliver.
Availability of flowers and packaging.
Due to supplier availability due to restrictions in Colombia, specific flower types and packaging may not be available at this time.
As a measure to contain the spread of the virus, some governments have locked down their countries. This will inevitably affect certain orders, as florists may not be able to deliver. Should this happen, we will inform those customers of the situations and how to proceed.
Orders placed in advance
If you have placed an order with us in advance that requires a change due to the country being closed, self-isolating, or another related reason, please email our customer service team at email@example.com with your order number and message and we will do our best to solve the problem when possible. The Zabrisky Florist team will always try to keep you informed in advance of any delay.
We hope that everyone is staying healthy and moving forward with the optimism that things will return to normal as soon as possible.
Concerns, doubts or comments write here >> firstname.lastname@example.org
Best wishes for the coming weeks.
The Zabrisky Florist team.